Your problem – Our solving process
KERSTEN has been a leading provider of electrostatic system solutions for over 40 years. As a result, we are able to take new directions compared with conventional approaches. This allows us to offer a more effective and longer-lasting solution to your electrostatic problems. In order to support your process in the best possible way, we have developed the following internal procedures:
This is how KERSTEN optimizes your production
1
Consultation
It is important for us to perform a comprehensive, needs-based consultation with our clients.
2
Research and Development
If we don’t already have a solution for the identified problem, we will bring in our in-house research and development department.
3
Configuration
Our comprehensive product range is a needs-based combination of electrodes, generators and accessory parts.
4
Production
After the previous steps, all KERSTEN components are completed in-house. MADE IN GERMANY
5
Documentation
Every client receives site-specific documentation.
6
Support
We provide support before, during and after problem solving.
1
Consultation
It is important for us to perform a comprehensive, needs-based consultation with our clients.
2
Research and Development
If we don’t already have a solution for the identified problem, we will bring in our in-house research and development department.
3
Configuration
Our comprehensive product range is a needs-based combination of electrodes, generators and accessory parts.
4
Production
After the previous steps, all KERSTEN components are completed in-house. MADE IN GERMANY
5
Documentation
Every client receives site-specific documentation.
6
Support
We provide support before, during and after problem solving.
Consultation
It is important for us to perform a comprehensive, needs-based consultation with our clients. We will work with you to clarify what is causing the interferences in your production process. In the process, we consider all factors of your production method: materials, speeds, external conditions, etc.…. From this, we can identify which locations in your process are experiencing interference from existing or negative static charge. This analysis is the basis for identifying a solution.
Research and Development
If we don’t already have a solution for the identified problem, we will bring in our in-house research and development department. Our R&D team will quickly develop a reliable solution to offer you.
Our own research department has over 20 years of experience and competence in the area of electrostatics. It specializes in developing new products as well as quickly and adequately solving customer requests.
Configuration
Our comprehensive product range is a needs-based combination of electrodes, generators, and accessory parts. It is designed for you and graphically realized with the help of CAD drawings. All components, such as customized electrode lengths, cable lengths and mounting brackets, are then assembled.
Our modular system is able to be adapted and expanded according to your future needs.
Production
After the previous steps, all components are completed in-house. This gives us the maximum amount of flexibility with the production and allows us to provide you with very short delivery times. Our in-house production is highly valued. As a result, all of our products are completely “Made in Germany”.
Combining the research, development and production departments under one roof, allows us to design and realize special products on short notice.
We are also able to send improvements directly to production.
Documentation
Every completed system is documented for the client. This contains all technical drawings (CAD), comprehensive operating instructions and, on client request, installation instructions (dependent on the number of units).
It also includes all electrical connection and circuit diagrams as well as lists for components and spare parts.
Support
KERSTEN products are known for their longevity. This is why it is natural that we will continue supporting you to ensure the highest safety and efficiency in your production process. This means that we provide support before, during and after problem solving. We support you with the needed documents, assist in the logistics process, conduct world-wide installations on request and provide technical training for your service staff. We would also be glad to provide education for your workers about how to recognize static charge and anything related to the topic of electrostatics.